# Support

Committed to Your Success

Give your certification team the guidance they need with ROC-P’s industry-leading support and resources.

## What You Can Expect

### Expert Insights

Our Client Success team brings together certification and development experts to support every aspect of your program.

### Accessible Help

ROC-P’s built-in ticketing system connects you easily with support staff who understand and can help resolve issues quickly.

### Ongoing Partnership

Discover new ways to support your organizational efforts through regular Support and Innovation meetings.

ROC-P Testimonial: ABPD - YouTube

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[ROC-P Testimonial: ABPD](https://www.youtube.com/watch?v=LY3RDDQuC0Q)

## Testimonial: How ABPD and ROC-P Collaborate for Success

Hear from Jasey Bratek, of [the American Board of Pediatric Dentistry](https://www.abpd.org/), about how the organization partners with ROC-P’s development and support teams to bring new solutions to market.

## Support That Keeps You Moving

We’re here to help solve your biggest certification challenges. Reach out and let’s discuss how ROC-P can fit your needs.

### Collaborative Problem Solving & Growth

As your organization evolves, so does ROC-P. Align the system with your goals and challenges, and build more strategic solutions as part of **regular Support & Innovation meetings**.

Keep up to date with exclusive information about new features and capabilities as part of regular build releases.

### Empowering Your Success

Work confidently knowing you have the support of our Client Success team, as you take ownership of ROC-P’s comprehensive certification software.

Leverage powerful self-service tools like in-app tips, videos, and articles, along with regular check-ins to ensure you’re maximizing the system’s potential. **We empower your team to become experts in your workflow.**

### Ticketing That Works

ROC-P’s self-service portal streamlines the support process, allowing you to **submit requests, track ticket statuses, and resolve issues without delay**. Our integrated system offers full transparency and accountability, so your questions never fall into a black hole. Clients can also access a comprehensive library of reference materials and tutorials.

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Certification Made Simple

## Resources for Your Certification Organization

### [Why Certification Growth Breaks Manual Processes First](/content/why-certification-growth-breaks-manual-processes-first/index.html)

### [Why SOC 2 Type II Security Certification Matters for Your Credentialing Program](/content/soc-2-certification-matters-for-your-credential/index.html)

### [ROC-P Achieves SOC 2 Type II Certification](/content/roc-p-achieves-soc-2-type-ii-certification/index.html)

We value this relationship greatly and would highly recommend ROC-P.

**Carole Newport** \| Chief Executive Officer, _American Board of Orthodontics_