Support

Committed to Your Success

Give your certification team the guidance they need with ROC-P’s industry-leading support and resources.

What You Can Expect

Expert Insights

Our Client Success team brings together certification and development experts to support every aspect of your program.

Accessible Help

ROC-P’s built-in ticketing system connects you easily with support staff who understand and can help resolve issues quickly.

Ongoing Partnership

Discover new ways to support your organizational efforts through regular Support and Innovation meetings.

ROC-P Testimonial: ABPD - YouTube

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ROC-P Testimonial: ABPD

Testimonial: How ABPD and ROC-P Collaborate for Success

Hear from Jasey Bratek, of the American Board of Pediatric Dentistry, about how the organization partners with ROC-P’s development and support teams to bring new solutions to market.

Support That Keeps You Moving

We’re here to help solve your biggest certification challenges. Reach out and let’s discuss how ROC-P can fit your needs.

Collaborative Problem Solving & Growth

As your organization evolves, so does ROC-P. Align the system with your goals and challenges, and build more strategic solutions as part of regular Support & Innovation meetings.

Keep up to date with exclusive information about new features and capabilities as part of regular build releases.

Empowering Your Success

Work confidently knowing you have the support of our Client Success team, as you take ownership of ROC-P’s comprehensive certification software.

Leverage powerful self-service tools like in-app tips, videos, and articles, along with regular check-ins to ensure you’re maximizing the system’s potential. We empower your team to become experts in your workflow.

Ticketing That Works

ROC-P’s self-service portal streamlines the support process, allowing you to submit requests, track ticket statuses, and resolve issues without delay. Our integrated system offers full transparency and accountability, so your questions never fall into a black hole. Clients can also access a comprehensive library of reference materials and tutorials.


Certification Made Simple

Resources for Your Certification Organization

Why Certification Growth Breaks Manual Processes First

Why SOC 2 Type II Security Certification Matters for Your Credentialing Program

ROC-P Achieves SOC 2 Type II Certification

We value this relationship greatly and would highly recommend ROC-P.

Carole Newport | Chief Executive Officer, American Board of Orthodontics